Stan Phelps, CSP
How to Make a Lasting Impression by Giving a Little Extra
Stan Phelps challenges leaders to think differently about their most important stakeholders: customers and employees. A masterful storyteller, he has collected over 4,000 case studies on customer experience, employee engagement, technology and purpose. His keynotes and workshops focus on driving loyalty and sales in business. Tune in to hear what city inspired the color of Stan’s first 3 books and why little things can make a huge impact on your business.
Podcast Highlights
- What caused Mark Twain to travel all the way to New Orleans
- What drives 80% of your business’ profit
- What gets lost in your marketing, but should be at the forefront
